Lin, Mei-Mei, Shu-Kuei Lin, and Fu-Hsiang Kuo. 2025. “Impact of COVID-19 on the Operational Efficiency and Competitiveness of Financial Holding Companies in Taiwan: A DEA and GRA Analysis”. Journal of Management World 2025 (3):41-54. https://doi.org/10.53935/jomw.v2024i4.1041.