SAINI, Balveer; SINGH, Dharamender; SHARMA, Kailash Chand. A Queueing Theory Approach to Analyze the Impact of COVID-19 Pandemic on Hospitals System Capabilities: A Lesson for Future Pandemic Preparedness. Journal of Management World, [S. l.], v. 2025, n. 1, p. 718–727, 2025. DOI: 10.53935/jomw.v2024i4.767. Disponível em: https://academiainsight.com/index.php/mw/article/view/821. Acesso em: 14 jun. 2026.